Terms, privacy & policies

Last updated: 1 October 2026 · Operated by SagaCycles Inc, a Delaware corporation (registered to do business in California), USA · Contact: support@sagacycles.app

In plain words — who is who. This summary explains; the numbered sections below are what governs.

1. Terms of service

By using SagaCycles Platform (the "Service", operated by SagaCycles Inc) you agree to these terms. If you don't agree, don't use the Service.

The Service is operated from the United States and is directed to users in the United States. Selling requires a U.S. Stripe account; we may decline or close accounts outside the regions we support.

The service

SagaCycles Platform lets you capture work, turn it into runnable "packs", and optionally sell them to buyers. You can also open a store, where what you sell is delivered by a link to a tool of your own — a document, a recording, a booking page. The difference matters and runs through these terms: a pack is held, served and paid for through SagaCycles; a store's goods and its money never touch it. We provide the tooling and the storefront; we are not a party to sales between a creator and a buyer (see the Seller agreement).

Accounts

You sign in with Google or GitHub (or a platform-issued password). You're responsible for activity under your account and for keeping access secure. You must be at least 13 to use the Service and at least 18 to sell (Stripe requires it); by selling you confirm you are.

Platform fees

Using the Service may require a subscription. What the platform takes at checkout depends on whether it is delivering anything, and there is no third case:

• Packs and services — held in our storage and served by us: a transparent 10% application fee, disclosed before you publish.
• Store sales — delivered by a link to your own tool, which the platform never holds: no fee at all. You keep 100%.

These are the platform's only selling fees. Payment processing is handled by Stripe under its own terms, and Stripe's processing fee is separate and applies to both.

Disclaimers & liability

The Service is provided "as is", without warranties of any kind. To the maximum extent permitted by law, SagaCycles Inc is not liable for indirect, incidental, or consequential damages, and total liability is limited to the fees you paid us in the prior 12 months.

Subscriptions & cancellation

Memberships and pack subscriptions renew automatically each month until cancelled. You can cancel any time, self-serve — membership from your billing portal, a pack subscription from your library — and no email or phone call is ever required. When you cancel, you keep full access until the end of the period you already paid for; we never claw back a paid month, and you are not charged again.

What you bought stays bought

A pack that has ever been sold cannot be deleted by its seller — a seller cannot make what you paid for disappear. Access you paid for is revoked only through the refund and takedown outcomes described in §4 — and content is removed only on the seven legally grounded bases recorded in the removal ledger (§3) — never at the seller's or the platform's discretion. Only gifted (complimentary) access can be withdrawn.

A store purchase works differently, and the difference is worth stating plainly: the platform never holds those goods. Your order — what you bought, at what price, and the exact terms you bought under — is recorded unchanged and stays readable to you, and a later edit by the seller does not alter it. But the delivery link points at the seller's own tool, and if it stops working the platform cannot restore access to it. What it can do is say what you were owed, and refund you: see §4.

Termination & changes

You may stop using the Service at any time. We may suspend or terminate accounts that violate these terms. We may update these terms; continued use after an update means acceptance.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. If any provision of these terms is found unenforceable, the rest remains in effect.

2. Seller agreement

This applies when you publish anything to anyone but yourself (public, free, or paid).

How to read this section. Everything down to “What we host and deliver” applies to every sale. After that the two kinds of sale part company: a pack or service lives in our storage and is served by us, and a store sells a link to a tool of your own that we never hold. The company-level terms — liability, governing law, acceptable use, copyright, privacy — are in §1, §3, §5 and §6 and are the same for everyone.

How selling works

For paid sales you connect a Stripe Express account. Payouts go to your Express account; SagaCycles Inc operates the checkout and payment flow and retains the fee set out below for the kind of sale it is. You are the merchant of record for your sales: you are responsible for the content you sell (see the rights warranty below), for delivering what you promise buyers, and for your own taxes, business licences, and professional-licensing compliance in your jurisdiction. As merchant of record you also bear payment disputes (chargebacks) on your sales: a dispute and its card-network fee land on your Stripe account, not the platform's. Delivering what you promised — and refunding promptly when you can't — is the real chargeback defence. SagaCycles does not provide tax or legal advice.

Rights & warranties

By publishing or selling an item you represent and warrant that you made or own it (or are licensed to sell it), and that it does not infringe anyone's intellectual property, privacy, or other rights. This is the attestation you confirm when you publish.

Content licence (free plan)

Uploads land Public by default. While a file is set to Public or External you grant SagaCycles Inc a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, distribute and — at your direction — convert that content to text formats to audiences SagaCycles selects — including discovery surfaces, directories, the member library, and machine-readable indexes (e.g. for AI assistants). You keep ownership. The licence ends for an item when you delete it or set it Private — available on every plan, free. Private files are never distributed.

Content licence (what you keep private, and your businesses)

For everything else you put into SagaCycles — Private files, your business templates and every saved version of them, your store's details and pictures before you publish them, and what you paste or load into Video — you grant SagaCycles Inc a non-exclusive, worldwide, royalty-free licence to store, copy, process and transmit it only to run the service for you: to show it to you, to publish what you choose to publish, and to run the tools you press, including through the providers named in our privacy policy. You keep ownership. We do not show it to anyone else, sell it, or use it to train any model, and the licence ends for an item when you delete it.

Indemnification

You agree to indemnify and hold harmless SagaCycles Inc from any claim, loss, or expense arising out of content you publish or sell, or your breach of this agreement.

Card statement identity

Charges for your sales appear on buyers' card statements as SAGACYCLES followed by your store name, set by the platform so buyers recognise the charge — an unrecognised statement line is the most common cause of a dispute, and disputes land on you as merchant of record. Keeping this descriptor recognisable is part of this agreement.

Answering a refund request

When a buyer asks you for a refund, you have five business days to answer them. Answering is the obligation, not agreeing — "no, and here is why, under the terms you bought under" is an answer. What is not an answer is silence.

This is the part of a sale the platform cannot do for you. We hold no copy of what you sold and we are not in the room when it is delivered, so the person who knows whether you honoured it is you. A seller who leaves refund requests unanswered may have their store removed; that is the enforcement behind this, and it is the only one available to us.

It is also self-interest. A buyer you leave waiting goes to their card issuer instead, and a chargeback costs you the sale, the card-network fee, and a mark on your Stripe account that the platform cannot remove.

Circumvention

Service listings exist to win you buyers here. When an order originates from your SagaCycles page, payment should go through your page's checkout — that is what earns you the verified review, and for a pack or a service it is what funds the platform (the flat 10%). A store sale funds the platform nothing, and that is deliberate: the subscription pays for the tool, so routing a store buyer elsewhere costs us no fee — it costs you the record of the sale, the terms the buyer agreed to, and the receipt that settles a dispute. Systematically steering platform-originated buyers to off-platform payment may result in removal of your listings.

One payment per order

Each Buy link on your store must charge exactly the price your store shows, once — not a subscription, and not several products at a price the buyer did not see — and after payment send the buyer to what they bought. That payment is the whole price: you must not collect again for the same order anywhere else — not on your booking page, not by invoice, not on delivery. If your booking or delivery tool can take a payment of its own (Calendly, Cal.com and Luma all can), switch that off. The link is yours and we cannot see inside it, so you confirm all of this each time you publish. A Buy link that charges differently, or collecting twice for one order, is grounds for removing your store.

Prohibited

You may not sell content that infringes rights, contains malware, harvests data, or violates the Acceptable use policy below.

What we host and deliver — packs and services

SagaCycles holds the file, serves it to the buyer, and keeps the pack subscription running. For that the platform retains a flat 10% application fee at checkout, disclosed before you publish. Refunds, dormancy and what a takedown reaches are in §4.

What you deliver yourself — stores

A store sells a link to a tool you control, and neither the goods nor the money touch this platform. Each Buy button is a Stripe Payment Link in your own Stripe account: the buyer pays you directly, and SagaCycles is not a party to the sale. The platform takes no fee at all on a store sale: you keep 100%, less Stripe’s own processing fee. What follows from that — that the charge, the delivery and any refund are all yours to get right — is below and in §4.

Pictures you upload to your store

A store may carry one picture per product, one cover, and one picture of the store's owner. Those are the only files SagaCycles hosts for a store, and the warranty in Rights & warranties covers them exactly as it covers the rest of your listing: you must own or have the right to use every picture you upload, and each one needs a short description, which is published with it. A picture you upload is saved privately and goes public when you publish, together with the rest of your store; removing one takes it off the store at once, without waiting for a publish. A picture is public only while the store is: if a store is taken down, its pictures stop being served in the same moment. A copyright notice about a picture follows §6, recorded against that picture rather than the whole store. The owner picture must show you, or someone who has agreed to appear on your store; the owner name you give beside it is published with it.

Your store's own terms and privacy policy

You sell as yourself, so the terms a buyer buys under and the notice of what you do with their details are yours to give. A store can publish its own Terms of sale and Privacy policy, which SagaCycles hosts at your store's address. You write them and you are responsible for them. If you start from a draft SagaCycles offers, it is built from what you have told us and is a starting point, not legal advice: read it and change anything that is not true for your business. Each page says it was written by you and that SagaCycles is not a party to your sales.

Delivering from your own tools

When you sell from a store, delivery is a link to a tool you control — Drive, Notion, a video host, a booking page. Keeping that link working for the people who paid is your obligation, not the platform's. SagaCycles never holds a copy of the goods and cannot restore access if the link is revoked, moved, or allowed to lapse. What the platform does keep is the link as you published it, so a buyer who lost the page we sent them to after payment can open it again — that is a convenience and not a guarantee of delivery, and it stops working the moment your store does; a buyer left without what they paid for has the remedies in §4, and those are yours to honour, from your own Stripe. If the tool you deliver with can also take a payment, switch that off: the buyer has already paid through your Buy link, and charging them twice is a dispute you will lose.

3. Acceptable use & content policy

You may not upload, publish, sell, or distribute content that:

• infringes copyright, trademark, or other IP, or reproduces exam material or third-party courses you don't have rights to;
• contains malware, phishing, or code that attempts to access another user's session or data;
• is illegal, harmful, hateful, harassing, or sexually exploitative;
• harvests or exposes personal data without a lawful basis;
• misrepresents outcomes (e.g. guaranteeing exam results) or is fraudulent.

We may remove content and suspend accounts that violate this policy. Where the law requires it (e.g. apparent child sexual abuse material), we report to the appropriate authorities (NCMEC) and preserve evidence as required.

Platform tools and your content

SagaCycles does not write or edit the content of packs. Its tools may measure a file (size, dates, fingerprint), convert a file you upload to a text format at your direction (a mechanical conversion, not an edit — converted files are saved as private until you review and publish them, and the fingerprint of your original is recorded), or suggest a change to you; no suggestion is applied unless you accept it. Content published on the platform is the creator's own work and statement, and each publication is recorded with the fingerprint of what was published.

Non-consensual intimate imagery (TAKE IT DOWN Act)

Publishing an intimate visual depiction of an identifiable person without their consent — including AI-generated depictions — is prohibited here and may violate federal law (the TAKE IT DOWN Act). To request removal, email support@sagacycles.app with the subject line NCII, the content link, and a statement that the depiction is of you (or someone you are authorised to represent) and was published without consent. On a valid request we remove the reported depiction within 48 hours, and make reasonable efforts to remove identical copies. We report apparent child sexual abuse material to NCMEC as required by law. (The platform stores text formats only — images and video cannot be uploaded — which limits, but does not remove, this obligation.)

Removal record

Every removal or restoration is entered in an append-only ledger with a fixed legal basis — one of: NCII, CSAM, DMCA, court order, regulatory demand, GDPR/CCPA erasure, or fraud/policy enforcement. The ledger is designed to be append-only — the database rejects edits and deletions in the normal course of operation — and supports our response when a court, regulator, or rights-holder asks when and why we acted.

Report content: email support@sagacycles.app with the pack link and what's wrong (subject: REPORT). Copyright complaints go through the DMCA process in §6.

Read the ledger yourself: the content-lifecycle half of it is public at /transparency — every rights attestation, notice, takedown, counter-notice and restoration, newest first, with the takedown count on top. No names appear, and nothing aimed at an account appears at all. A claim that we have never removed anything is worth only as much as your ability to check it.

4. Refund policy

Items are digital goods delivered instantly. Who issues a refund depends on who took the payment, so the rules are in two blocks below.

How to read this section. The two blocks differ for the reason set out in §2: in the first, the platform holds the goods and takes the payment, so it can act directly; in the second, the seller takes the payment in their own Stripe and delivers from their own tools, so what the platform can do is narrower, and says so.

What we host and deliver — packs and services

• If an item is not as described or doesn't work, email support@sagacycles.app (or reply to your Stripe receipt) within 7 days for a refund. The platform issues that refund — including its own fee — from the seller's account on their behalf: you never have to chase the seller yourself. That money is the seller's, held in their Stripe balance — which is what the payout delay below is for. If a seller's balance cannot cover it, the platform does not issue the refund from its own funds — the sale was the seller's, and so is the obligation. It pursues the seller for it, and your card issuer's dispute process stays open to you.
• Services (consulting, sessions, events): if the seller does not deliver, you get a full refund. Email support@sagacycles.app within 14 days of the purchase — or of the scheduled date, if the service had one. The platform refunds the charge (including its fee) on the seller's behalf, from their balance, on the same terms as above.
• You should never be asked to pay twice. What you pay at checkout is the full price of what you bought. If a seller's booking page or delivery asks for payment again, do not pay it — email support@sagacycles.app. A second charge never went through this platform, so it is the seller's to reverse and your card issuer's to dispute; tell us and we will take it up with them, and a seller who does it can be removed.
• If a pack you subscribe to is taken down on legal grounds: billing pauses immediately and your current period is refunded automatically, platform fee included. If the content is restored, billing simply resumes — the refund stays yours. Delivered copies are beyond the platform's reach.
• If a pack goes dormant (no content update for 60 days): everything you paid for stays readable, billing pauses from the next cycle, and new subscriptions close. One real update revives it — billing resumes, and the paused period is never back-billed. A seller may also declare a planned hiatus (up to 90 days, labelled as their choice); the mechanics are identical.
• Sellers: the platform issues an approved refund on your behalf, and its 10% for that sale is returned with it. The refund comes out of your Stripe balance (or is offset against later payouts) — never out of the platform's. A balance driven negative — by a refund or by a buyer's card dispute — is yours to clear, and leaving one unpaid is grounds for removal. Your payouts are set to a 14-day rolling delay, matching the longest window a buyer has to claim, so the money to honour a refund is still there when it is needed. It must stay at least that long: shortening it in your Stripe settings is grounds for removal. The only cost to you is that each payout arrives a couple of weeks after the sale rather than a week.
• Sellers must honor this baseline; repeated failure to do so may result in removal.

Refunds on packs and services are reviewed by a person and issued through Stripe; an approved refund reverses the seller's payout and the platform fee for that sale.

What you deliver yourself — stores

• You pay the seller, not us. A store's Buy button opens the seller's own Stripe checkout. The seller is the merchant and the only other party to the sale; your receipt comes from them, and so does any refund. SagaCycles takes no fee and never sees the payment.
• Store purchases are one-off, not subscriptions, at exactly the price the store shows — the seller confirms this about every Buy link each time they publish. If you are charged differently, or asked to pay again on a booking page or at delivery, do not pay it: tell the seller, and tell support@sagacycles.app.
• The seller owes you what they described — within 7 days if it is not as described, and 14 days if it is not delivered, and a link that has stopped working is not delivered. Ask the seller first — they have five business days to answer you (§2), and answering is their obligation under this agreement. If they do not, email support@sagacycles.app and we will take it up with them, up to removing their store — but we do not promise how fast, because we are small and would rather under-promise than leave you waiting on us.
• If they still do not make it right, your card issuer can. The seller is the merchant of record, so a card dispute is decided between you and them; keep the Stripe receipt the seller's checkout sent you — it is your record of what you bought and what you paid. What the platform cannot do at all is refund a store sale or put the goods back: the money went to the seller, and the goods were never here. If a store is taken down on legal grounds it stops selling immediately, and copies already delivered stay with whoever has them.
• Sellers: a store sale lives in your own Stripe, and so do its refunds and disputes. Make a buyer right from your Stripe dashboard; a buyer you leave waiting goes to their card issuer instead, where a dispute costs you the sale and a fee.

5. Privacy policy

What we collect

• Account: your email and basic profile from your sign-in provider (Google or GitHub).
• Content: the artifacts you upload or capture, stored on Cloudflare R2 / D1. Uploads land public by default — visible to signed-in members; any file can be set private, free, on every plan, and private files are never distributed.
• Payments: processed by Stripe; we receive limited metadata (e.g. a buyer email, amount, status). We do not store card numbers.
• Store pictures: the images a seller uploads for their store, stored on Cloudflare R2 with the description they wrote. Public while the store is.
• Delivery records (buyers): when you open a store's delivery page while signed in, we record your account email, which seller and product it was, and a one-way hash of the Stripe session in the address — never the Stripe session itself, never your payment details, and never the email on your Stripe receipt, which the seller holds and we cannot see. It exists so you can find what you bought again at Things you bought, and you can remove any entry there yourself. The seller sees only how many signed-in buyers reached each product’s delivery page — a count, never who you are or when you opened it. Opening a delivery page while signed out records nothing about you.
• Buy link checks (sellers): when a store's delivery page is reached after a live checkout, we note that it happened for that product and that Buy link, and when — not who, and not the Stripe session. It tells the seller the link is wired right; it cannot tell anyone whose Stripe account the link belongs to. When a seller's Buy link changes, we email the account owner.
• Usage: basic logs needed to run and secure the Service.

How we use it

To provide the Service, process sign-in, enable sales, prevent abuse, and meet legal obligations. We don't sell your personal data.

Processors

Google and GitHub (sign-in), Stripe (payments), Cloudflare (hosting, storage, AI, including format conversion of uploads), Resend (email delivery — pack-update notices and account mail). Each processes data under its own terms.

AI in the Business template

When you press Generate, the words on your published store — its name, its one-line description and the boxes you put on it — are sent to Cloudflare Workers AI, which runs the model on Cloudflare’s own servers, to polish a draft for you. Nothing is sent until you press it, and boxes you keep “Only you” are never included. Under Cloudflare’s terms this text is not used to train any model or to improve Cloudflare’s or anyone else’s services, and is not shared with other Cloudflare customers; we do not ask Cloudflare to store it. We keep a count of how often you used it and of the tokens used — never the text — and the draft is shown to you, not saved.

When you press Check or Fill, the text of your whole template — including boxes you keep “Only you”, such as runway or tax — is sent the same way. Check returns only notes on where boxes disagree; Fill returns suggestions that change nothing until you accept them.

When you press Suggest themes or Suggest more themes, Save theme (for a theme you wrote), Find the points or Re-generate and append new points, Break down, Polish flow, Your suggestion?, Pick methods, Write shots or Rewrite from my edits (which also sends the shot list you edited) in Video, the text you paste there is sent the same way, with any note you write in a Tell the AI box — and, for a video about one of your products, that product’s name, price and terms, and your Pain box when it is on your store. What you paste, your notes to the AI, the themes and points found in it, the earlier versions of each (the newest 20) and the scripts are kept with your account, seen only by you, until you delete that video; a draft you save under the box is kept the same way until you create a video from it, save another, or empty the box and save. Create Video itself sends nothing to the AI: it only keeps what you pasted with that video.

The SagaCycles connector (members): when you allow an app — Claude, say — into your videos, it can read them as you do on the Video page, including what you pasted, create a video from text it sends — the words of your own documents, read on your computer — and save themes, points, shot lists and settings, each a new version. What it reads goes to that app under your own account with it (for Claude, Anthropic), not through us. We keep the app’s name, when you allowed it and when it last connected, and only digests of the keys it was given; and, for 90 days, a log you see beside your videos of what it did — which tool, on which video, when, and whether it was refused — never what it sent. It cannot publish, buy or delete anything. Disconnect it any time on your Account page.

When you Load a file into Video, a .txt, .md, .csv or .html file is read in your browser and sent nowhere until you press Create Video. A PDF, .docx or .odt file is sent to Cloudflare Workers AI once, to be turned into text; the text comes back to the box, and the file itself is not kept. Pictures in a file are skipped. Load from product reads the file behind one of that product’s own delivery links when it is a Google Drive file or a Google Doc shared as “Anyone with the link”: SagaCycles downloads it from Google once, turns it into text the same way, and does not keep the file.

Your rights

Depending on your jurisdiction (e.g. GDPR/CCPA) you may access, correct, export, or delete your data. While signed in you can download your data at any time — free and paid accounts alike, and whether or not the business workspace is switched on: your files vault as JSONL at /api/me/export, and everything in the business workspace — your businesses, every saved version of their templates, their logs, their store pictures' details and your Video boards and scripts, and what you bought from stores — as one JSON file at /api/me/export-business. To request deletion, email support@sagacycles.app.

Tracking & "Do Not Track"

We run no third-party analytics or advertising trackers and set no tracking cookies; the only cookie is your sign-in session. Because we do not track you across sites, there is nothing for a "Do Not Track" signal to change — we treat every visitor as if it were sent.

Changes to this policy

The effective date is at the top of this page. Material changes are announced here and, for signed-in members, by email to the address on the account before they take effect.

Retention

We keep your data while your account is active. To close your account, email support@sagacycles.app (export your vault first); within 30 days we delete or anonymize your content — backup copies age out within a further 14 days — keeping only what legal/financial record-keeping requires.

6. Copyright / DMCA

We respect intellectual-property rights. Creators warrant that they own or are licensed for everything in a pack; that attestation is recorded with a policy version and timestamp each time a pack is published.

Designated agent

Notices of claimed infringement under 17 U.S.C. §512(c) should be sent to our designated agent:

SagaCycles Inc — DMCA Designated Agent
Email: kevin@sagacycles.app (subject line: DMCA)
Postal address: 811 W 7th St, PMB 17421889, Los Angeles, CA 90017

What a notice must include

Your contact details; identification of the copyrighted work; the URL or pack link of the material you say infringes; a statement that you have a good-faith belief the use is not authorised; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act for them. You may also file programmatically by POSTing JSON to our notice endpoint (GET it for the required fields).

What happens next

On receipt of a complete notice we expeditiously disable access to the reported pack — every file in it goes dark while we review. The notice appears in the creator's account (/api/me/dmca-notices, with the notice id), and the creator may submit a counter-notice. If a counter-notice is filed and the complainant does not pursue a court order, access is restored after the statutory waiting period. We keep an auditable record of every notice, takedown, counter-notice and restoration.

Repeat infringers

We maintain and enforce a repeat-infringer policy: upheld notices are recorded as strikes against the account, and an account that accumulates them has its selling privileges terminated.

7. Proof of what you received

Every update to a pack you subscribe to can be downloaded as a small signed file — a receipt. It lists the pack, the date, and each file's SHA-256 fingerprint, and it is signed with the key below. Anyone can check it: re-hash your copy of a file, compare it to the receipt, and check the signature. Our site does not need to be reachable for that to work.

Receipt signing key — Ed25519, published 3 September 2026
oVhcBv6CHohKwcsEiKHM89lrpvuMf2Op0VErS8D56Ag=
Fingerprint (SHA-256): 5cf058cebc665b80278dfe3b37e7cbabd20a0ce8aa85504dba80103daa76ca24

Save this key. It is also served at /api/public/signing-key, but a key you copied from us today and kept is worth more in a dispute than one you fetch from us on the day of the dispute — we control that URL, and you do not. Checking is easiest at /verify.

What a receipt proves, and what it does not. It proves that on the date named, this platform served a pack whose files had those fingerprints. It says nothing about whether the content is true, lawful, or fit for any purpose — we measure what was delivered, we do not certify what it says. A receipt is evidence about delivery only.

If the key is ever replaced, both keys will be published here and at the URL above, and receipts signed with the old one will keep verifying. Your evidence does not expire because we changed a secret.